Webinar
How AI-powered Design will transform Customer Experience in 2025
The intersection of artificial intelligence (AI) and innovative design is reshaping the landscape of customer experience (CX) across industries.
In this dynamic and insightful webinar, hear stories of the transformative power of AI in changing how customers discover and experience products and services.
Discover the latest trends and tools - such as sentient design and hyper-personalisation - that are providing product builders with the power tools to create deeply personalised and engaging customer interactions.
Join us to explore the future of CX and learn how to leverage AI and design to drive business success.
Date: October 22, 2024
Time: 16:00 BST | 11:00 ET | 8:00 PT
Registrations are closed — this event took place on October 22, 2024
Tey Bannerman
McKinsey & Company
Partner
Tey is a forward-thinking leader who harnesses design, data and AI to craft impactful innovations that empower people and fuel business growth. He leads McKinsey's client work in AI-driven customer experience and hyper-personalisation.
Aliza Dzik
McKinsey & Company
Partner
Aliza is a mission-driven leader who excels at turning customer insights into high-growth opportunities. A leader in McKinsey’s North America new venture building and design practices, she partners with companies to develop products and services that build consumer trust and create business value across industries.
Cian Clarke
Nearform
Head of Data & AI, EMEA
Cian is a technology expert whose expertise spans Generative AI, Natural Language Processing and Cloud Native Architecture. At Nearform, he helps clients imagine the art of the possible at the intersection of data and AI.
Helene Haughney
Nearform
GM, Management Consulting Business
Helene is a results-focused business leader with a 25-year track record of delivery and over-achievement in the telecoms, IT and high-tech industries. She’s a decisive, action-oriented leader who can deliver products and services through complexity.
For more information or questions, please feel free to contact us at events@nearform.com.
Insight, imagination and expertly engineered solutions to accelerate and sustain progress.
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